APEX (Airline Passenger Experience Association) 편집하기

[[파일:Apex.jpg|섬네일|APEX]]APEX(Airline Passenger Experience Association), 항공 산업 비영리 단체

== 개요 ==
미국 뉴욕에 소재한 1979년 설립된 항공 산업 비영리 단체로 항공사, 항공기 제조사 등 항공업 관련 482개 업체를 회원으로 보유하고 있다.
* 사이트: https://apex.aero/

==항공사 등급 평가(APEX Official Airline Ratings)==

2018년부터 트립잇(Tripip.com)을 통해 전세계 600여개 [[항공사]]를 대상으로 △항공기 좌석 △기내 서비스 △[[기내식]] △[[기내 엔터테인먼트]] 등에 대한 이용객의 피드백을 수집해 외부 감사기관의 검증을 거쳐 최종 등급을 판단한다.

순수하게 이용객의 평가를 기반으로 한다는 점에서 자체 직접 평가 등을 기반으로 하는 [[스카이트랙스]] 등 다른 단체들의 평가와는 방식이 다소 다르다.

{| class="wikitable"
|-
! width="8%" | 연도 !! width="7%" | 구분 !! 5성급 항공사(알파벳 순)
|-
| rowspan=3 | 2018년 || Global || Aeroflot, Aerolineas Argentinas, Air New Zealand, All Nippon Airways, '''<u>Asiana</u>''', Cathay Pacific, China Airlines, Delta Air Lines, Emirates, Etihad Airways, EVA Air, Garuda Indonesia, Japan Airlines, '''<u>Korean Air</u>''', LATAM Airlines Group, Lufthansa, Qantas, Qatar Airways, Singapore Airlines, SWISS, Turkish Airlines, Virgin Atlantic
|-
| Major || Aegean Airlines, Aer Lingus, Air Astana, Alaska Airlines, Austrian, AVIANCA, Avianca Brasil, Bangkok Air, Belavia – Belarusian Airlines, Caribbean Airlines, Cayman Airways, COPA Airlines, Hawaiian Airlines, Icelandair, LATAM Airlines Ecuador, Middle East Airlines (MEA), Olympic Air, Virgin Australia, Vistara
|-
| LCC || Azul Brazilian Airlines, GOL, JetBlue, Nok Air, Southwest Airlines, Sun Country, Thai Smile, Virgin America, WestJet
|-
| rowspan="3" | 2019년 || Global || Aeroflot, Aeroméxico, Air New Zealand, American Airlines, All Nippon Airways, '''<u>Asiana Airlines</u>''', Cathay Pacific, China Airlines, Delta Air Lines, Emirates, EVA Air, Japan Airlines, KLM Royal Dutch Airlines, '''<u>Korean Air</u>''', Lufthansa, Qatar Airways, Singapore Airlines, SWISS International Air Lines, Turkish Airlines, Virgin Atlantic
|-
| Major || Air Astana, Air Tahiti Nui, Alaska Airlines, Avianca, Bangkok Airways, Copa Airlines, Hainan Airlines, Hawaiian Airlines, JetBlue Airways, Kuwait Airways, Middle East Airlines, Royal Brunei Airlines, Virgin Australia, Vistara
|-
|Regional
|Aeroméxico Connect, JSX
|-
| rowspan="3" | 2020년 || Global || Aeroflot, Aeroméxico, Air New Zealand, American Airlines, All Nippon Airways, '''<u>Asiana Airlines</u>''', Cathay Pacific, China Airlines, Delta Air Lines, Emirates, EVA Air, Japan Airlines, KLM Royal Dutch Airlines, '''<u>Korean Air</u>''', Lufthansa, Qantas, Qatar Airways, Singapore Airlines, SWISS International Air Lines, Turkish Airlines, Virgin Atlantic
|-
| Major || Air Astana, Air Tahiti Nui, Alaska Airlines, Avianca, Bangkok Airways, Copa Airlines, Hawaiian Airlines, JetBlue Airways, Kuwait Airways, Middle East Airlines, Royal Brunei Airlines, Virgin Australia, Vistara
|-
|Regional
|Aeroméxico Connect, JSX
|-
| rowspan="3" | 2021년 || Global || Aeromexico, Air Canada, Air New Zealand, American Airlines, '''<u>Asiana Airlines</u>''', Austrian Airlines, China Airlines, Delta Air Lines, Emirates, Etihad Airways, Finnair, Japan Airlines, KLM, '''<u>Korean Air</u>''', LATAM Airlines Group, Lufthansa, Qantas, Qatar Airways, SAS, Saudia, Singapore Airlines, SWISS, Thai Airways International, Turkish Airlines, United Airlines, Virgin Atlantic, Xiamen Airlines
|-
| Major || Aer Lingus, Air Astana, Air Tahiti Nui, Alaska Airlines, AVIANCA, Copa Airlines, Gulf Air, JetBlue Airways, Kuwait Airways, Middle East Airlines, Oman Air, Philippine Airlines, Virgin Australia, WestJet
|-
|Regional
|JSX
|-
| rowspan="3" |2022년
|Global
|Aeroflot, Aeroméxico, Air Canada, American Airlines, Cathay Pacific, China Airlines, Delta Air Lines, El Al, Emirates, Etihad Airways, EVA Air, Japan Airlines, KLM Royal Dutch Airlines, '''<u>Korean Air</u>''', Lufthansa German Airlines, Qatar Airways, Saudia, Singapore Airlines, SWISS, Turkish Airlines, United Airlines, Virgin Atlantic, Xiamen Airlines
|-
|Major
|Air Astana, Air Tahiti Nui, Alaska Airlines, Avianca, Gulf Air, Hawaiian Airlines, JetBlue Airways, Middle East Airlines, Oman Air
|-
|Regional
|JSX
|-
| rowspan="3" |2023년
|Global
|Aeroméxico, American Airlines, Air Canada, Delta Air Lines, LATAM Airlines Group, United Airlines, Aer Lingus, Air France, Finnair, KLM Royal Dutch Airlines, LOT Polish Airlines, SAS Scandinavian Airlines, SWISS, Turkish Airlines, Virgin Atlantic, El Al Israel Airlines, Emirates, Etihad Airways, Qatar Airways, SAUDIA, Air China, Air New Zealand, ANA, Cathay Pacific, China Airlines, EVA Air, Japan Airlines, '''<u>Korean Air</u>''', Qantas, Singapore Airlines, Xiamen Airlines
|-
|Major
|Air Tahiti Nui, Air Transat, Alaska Airlines, Copa Airlines, Fiji Airways, Hawaiian Airlines, Icelandair, JetBlue Airways, Oman Air
|-
|Regional
|JSX
|-
| rowspan="3" |2023년
|Global
|Aeroméxico, Air Canada, Air France, Air New Zealand, American Airlines, ANA, Austrian, Cathay Pacific, China Airlines, Delta Air Lines, EL AL, Etihad, EVA Airways, Finnair, LATAM Airlines, Lufthansa, '''<u>Korean Air</u>''', SAS, Swiss, United Airlines, Vietnam Airlines, Virgin Atlantic
|-
|Major
|Aer Lingus, Air Astana, Air Tahiti Nui, Alaska Airlines, Copa Airlines, Fiji Airways, Hawaiian Airlines, Icelandair, JetBlue, Royal Brunei Airlines
|-
|Regional
|JSX
|}

==APEX Health Safety==

2019년 [[코로나19]] 사태와 관련해 2021년 1월 APEX가 SimpliFlying과 함께 항공건강안전도 품질 평가를 실시했다. 2021년 기준 위생 및 건강 평가에 적합한 항공사는 다음과 같다. (알파벳 순)<ref>[https://apex.aero/apex_press_releases/apex-health-safety-powered-by-simplyflying-creates-a-new-standard-for-passenger-well-being-and-announces-the-first-certified-airlines/ APEX HEALTH SAFETY POWERED BY SIMPLIFLYING CREATES A NEW STANDARD FOR PASSENGER WELL-BEING AND ANNOUNCES THE FIRST CERTIFIED AIRLINES]</ref>

 Air Canada, Alaska Airlines, Etihad, JetSmart, Qatar Airways, Saudia, Singapore Airlines, Spirit, Sri Lankan, Turkish Airlines, United Airlines and Virgin Atlantic

== APEX WORLD CLASS Rating ==
2021년 신설된 것으로 안전(Safety-Well Being), 지속 가능성(Sustainability), 서비스 경험(Service-Guest Experience) 부문에 대한 평가를 바탕으로 선정한다. 업계 전문가에 의한 분석과 이용객의 경험을 바탕으로 평가가 이뤄진다.
{| class="wikitable"
!연도
!항공사
!비고
|-
|2022년
|Emirates, Japan Airlines, KLM, Qatar Airways, Saudia, Singapore Airlines, Turkish Airlines
|2021.11
|-
|2023년
|Japan Airlines, Qatar Airways, Emirates, Xiamen Airlines, Singapore Airlines, KLM, Saudia, Turkish Airlines
|2022.10
|}

==참고==

* [[AirlineRatings]]
* [[스카이트랙스]]

{{각주}}