APEX(Airline Passenger Experience Association)

APEX

APEX(Airline Passenger Experience Association)

1979년 설립된 항공 비영리 단체다.

• 사이트 : https://apex.aero/

항공사 등급 평가(APEX Official Airline Ratings)

2018년부터 트립잇(Tripip.com)을 통해 전세계 600여개 항공사를 대상으로 △항공기 좌석 △기내 서비스 △기내식 △기내 엔터테인먼트 등에 대한 이용객의 피드백을 수집해 외부 감사기관의 검증을 거쳐 최종 등급을 판단한다.

연도	구분	5성급 항공사
2018년	글로벌	Aeroflot, Aerolineas Argentinas, Air New Zealand, All Nippon Airways, Asiana, Cathay Pacific, China Airlines, Delta Air Lines, Emirates, Etihad Airways, EVA Air, Garuda Indonesia, Japan Airlines, Korean Air, LATAM Airlines Group, Lufthansa, Qantas, Qatar Airways, Singapore Airlines, SWISS, Turkish Airlines, Virgin Atlantic
	메이저	Aegean Airlines, Aer Lingus, Air Astana, Alaska Airlines, Austrian, AVIANCA, Avianca Brasil, Bangkok Air, Belavia – Belarusian Airlines, Caribbean Airlines, Cayman Airways, COPA Airlines, Hawaiian Airlines, Icelandair, LATAM Airlines Ecuador, Middle East Airlines (MEA), Olympic Air, Virgin Australia, Vistara
	LCC	Azul Brazilian Airlines, GOL, JetBlue, Nok Air, Southwest Airlines, Sun Country, Thai Smile, Virgin America, WestJet
2019년	글로벌	Aeroflot, Aeroméxico, Air New Zealand, American Airlines, All Nippon Airways, Asiana Airlines, Cathay Pacific, China Airlines, Delta Air Lines, Emirates, EVA Air, Japan Airlines, KLM Royal Dutch Airlines, Korean Air, Lufthansa, Qatar Airways, Singapore Airlines, SWISS International Air Lines, Turkish Airlines, Virgin Atlantic
	메이저	Air Astana, Air Tahiti Nui, Alaska Airlines, Avianca, Bangkok Airways, Copa Airlines, Hainan Airlines, Hawaiian Airlines, JetBlue Airways, Kuwait Airways, Middle East Airlines, Royal Brunei Airlines, Virgin Australia, Vistara
2020년	글로벌	Aeroflot, Aeroméxico, Air New Zealand, American Airlines, All Nippon Airways, Asiana Airlines, Cathay Pacific, China Airlines, Delta Air Lines, Emirates, EVA Air, Japan Airlines, KLM Royal Dutch Airlines, Korean Air, Lufthansa, Qantas, Qatar Airways, Singapore Airlines, SWISS International Air Lines, Turkish Airlines, Virgin Atlantic
	메이저	Air Astana, Air Tahiti Nui, Alaska Airlines, Avianca, Bangkok Airways, Copa Airlines, Hawaiian Airlines, JetBlue Airways, Kuwait Airways, Middle East Airlines, Royal Brunei Airlines, Virgin Australia, Vistara
2021년	글로벌	Aeromexico, Air Canada, Air New Zealand, American Airlines, Asiana Airlines, Austrian Airlines, China Airlines, Delta Air Lines, Emirates, Etihad Airways, Finnair, Japan Airlines, KLM, Korean Air, LATAM Airlines Group, Lufthansa, Qantas, Qatar Airways, SAS, Saudia, Singapore Airlines, SWISS, Thai Airways International, Turkish Airlines, United Airlines, Virgin Atlantic, Xiamen Airlines
	메이저	Aer Lingus, Air Astana, Air Tahiti Nui, Alaska Airlines, AVIANCA, Copa Airlines, Gulf Air, JetBlue Airways, Kuwait Airways, Middle East Airlines, Oman Air, Philippine Airlines, Virgin Australia, WestJet

각주

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